Monday, June 15, 2009

June 10 Q&A Outcomes and Rec re Costs

PeaceHealth hosted a June 10 Q&A meeting for pregnant women and families affected by the temporary relocation of Birth Center services during construction of a new facility at Sacred Heart, RiverBend.

With the exception of the pregnant families facing unexpected costs, the Q&A meeting paved the way for stakeholders –expecting women and their families, Friends of the Birth Center and community supporters, and PeaceHealth– to move forward through the interim period. Following are key take-away points and a recommendation for shielding expectant families from unexpected cost increases resulting from interim plans for services. Attendees also received a very helpful FAQ from PeaceHealth.

Facility update
  • PeaceHealth secured additional days at the current location. Services continue through July 8. Many thanks to PeaceHealth, as additional days mean some families will still be able to birth out of the hospital.
  • In light of the current economy, PeaceHealth is pursuing a rebid on the new facility. Incurred savings provide resources for restoring facility features previously trimmed.
  • Building permits are in place and construction could begin early to take advantage of summer weather.

Interim services
Birth Center and Labor & Delivery staff provided informative and reassuring descriptions of birth services inside the hospital. Mothers, many in their third trimester and anticipating out-of-hospital birth, appreciated hearing Birth Center and L&D staff talk about their decades-long relationship serving Birth Center mothers at the hospital.
  • Many birth center and hospital protocols are identical - mother’s preferences for monitoring and discharge can, in theory, be met.
  • Birth Center and L&D staff described the interim period as an opportunity to expand the number of Sacred Heart nurses trained to support midwifery-assisted birth. (Friends of the Birth Center has suggested PeaceHealth explore expanding its Baby Friendly designation to include Sacred Heart Medical Center. Many other top-rated hospitals have earned this prestigious designation.)
  • Birth Center staff are using and adding to prenatal education opportunities to work with women who had anticipated out-of-hospital birthing
  • Women and families are welcome to tour RiverBend’s birth suites. Online sign up: www.peacehealth.org/birthtours
  • Women and families are also encouraged to email feedback and questions to birthcenterphor@peacehealth.org
Hearing how Birth Center and L&D staff are collaborating to anticipate, reassure and support women who wanted an out-of-hospital option was one of the most positive outcomes of the open-format Q&A discussion. This was especially helpful for women who expressed concerns about being rushed through labor or viewed with irritation by hospital staff for wanting a non-interventionist approach.

Costs

Concerns over unanticipated costs were foremost among those in attendance. The majority of questions dealt with how and why costs for birth services would increase during the interim period. Expecting families asked that the original cost estimates be honored. PeaceHealth’s suggestion that each patient negotiate a payment plan for increased charges with Patient Financial Services was met not well received. As one pregnant woman soon to give birth stated: “I’m not asking for any handouts, I’m simply asking that I be charged the price I was quoted when I chose this service.”
  • Out-of-pocket payers are likely to be billed as much as $4,000 more than anticipated for a normal birth (See FAQ, page 2)
  • Women were directed to call Patient Financial Services at (541) 686-7191. Charity care and payment plans were suggested solutions to anticipated bills.

Recommendation
Friends of the Birth Center sincerely hopes PeaceHealth will find a way to honor cost estimates provided to expecting families who, in good faith, selected the Birth Center with the stated preference of an out-of-hospital birth. Births that would have occurred at the Birth Center, which result in low-risk, non-intervention, and early-discharge eligible outcomes would be extremely helpful. This would be a significant reciprocal good-faith act for the relatively small and finite number of families impacted by the strategic decision to preference sale of the current facility over informing them of the potential loss of the out-of-hospital birth option. Families, especially uninsured, out-of-pocket payers, would be protected from exorbitant, unanticipated medical bills.

Moving forward
Friends of the Birth Center takes seriously PeaceHealth’s description of us as a community partner and we believe that our contrasting perspectives are a valuable part of an ongoing, constructive relationship, cemented by shared long-term goals.

We appreciate CEO Mel Pyne’s continued accessibility and leadership and are hopeful that cost issues, especially for out-of-pocket payers, will be resolved.

Sunday, June 14, 2009

Eugene Sustainability Commission supports PeaceHealth efforts to relocate Birth Center to RiverBend

The City of Eugene Sustainability Commission recently sent a letter to PeaceHealth expressing appreciation for its efforts to relocate the Nurse Midwifery Birth Center to RiverBend.

The Sustainability Commission is a policy advisory group to the Eugene City Council and City Manager on the development of programs or actions to enhance sustainable practices within the community and city organization.

The future of the Birth Center aligns well with its mission and work:
The Sustainability Commission works to create a healthy community now and in the future by proposing measurable solutions to pressing environmental, social and economic concerns to the City of Eugene, its partners and its people.

Birth Center ahead of national efforts to effectively deliver preventive health care

Recent editions of Time and The New Yorker magazines explore the roles of cost, incentives, outcomes and the importance of preventive care within the health care delivery system.

The New Yorker: The Cost Conundrum


For 28 years, the PeaceHealth Nurse Midwifery Birth Center has provided accessible, affordable and outstanding mother-baby care in line with current efforts to emphasize preventive health care. At the June 2nd news conference announcing construction of the new Birth Center at RiverBend, Friends of the Birth Center offered the following description:
Among the finest in the nation, the PeaceHealth Birth Center provides affordable, accessible services with phenomenal outcomes in line with national and international standards for excellence in mother-baby care and breastfeeding. Along with being a well-loved and valued part of our community, the Birth Center is ahead of national efforts to better deploy limited health care resources.

Unique for providing a continuum of services before, during and after birth, the Birth Center model of care provides need-blind service and an emphasis on client-provider partnerships, education and prevention. Its emphasis on normalcy and healthfulness yields fewer billable procedures than the medical care model. Families, employers and insurers including public programs funded by taxpayers, appreciate lower costs, especially today. Savings continue postpartum through the Birth Center’s 24-hour breastfeeding consultation service and a weekly well-baby drop-in clinic. This upfront investment means fewer visits to the doctor and missed days at work.

The foundation of Birth Center care is its out-of-hospital setting. This critical feature promotes and protects the non-medical space in which women who use it want to give birth and initiate breastfeeding. Because the Birth Center exists within the health care delivery system, many women believe they receive the best of both care models. Consumers describe it as an incomparably valuable and necessary option for establishing family.

Thursday, June 11, 2009

Monday, June 8, 2009

Consumer Q&A with PeaceHealth re Birth Center Services During Construction

Women and families affected by the upcoming temporary relocation of Birth Center services are invited by PeaceHealth to attend an information meeting on Wednesday, June 10 from 5p.m. to 7p.m. in the auditorium of Sacred Heart Medical Center University District located at 1255 Hilyard Street in Eugene.

The temporary relocation coincides with last week’s announcement by PeaceHealth that construction of the new Nurse Midwifery Birth Center at RiverBend begins July 13. During the 10-month construction phase, pre and post-partum services will be moved to the second floor of the PeaceHealth Medical Group’s Downtown Eugene clinic at 1162 Willamette. All midwife-assisted births will take place at Sacred Heart Medical Center at RiverBend.

During a May 26 interim-planning meeting at which Friends of the Birth Center was invited to comment, PeaceHealth agreed to develop a FAQ sheet addressing the following concerns:
  • Communicate why the interim plan does not include out-of-hospital birth
  • Why there was a delay in communication with current clients
  • Acknowledge commitment to sustaining all services
  • Commit to securing full re-accreditation including the freestanding birth center accreditation and the UNICEF/WHO Baby Friendly designation
  • Describe plans to engage Birth Center moms, past and present, in developing interim practices
Friends of the Birth Center anticipates these concerns being addressed at the June 10 meeting. Per feedback from expectant mothers, we have also asked PeaceHealth to address questions about costs. Birth Center clients, especially out-of-pocket payers, are concerned about incurring unanticipated expenses as a result of the interim plan. We hope pricing estimates will be honored for women who, in good faith, have already initiated care.

Friends of the Birth Center appreciates PeaceHealth’s commitment to provide information about interim services. We believe the June 10 meeting will assist women, who until last week anticipated out-of-hospital birth and breastfeeding services, to determine the best course for their continued care.

In the months since Friends of the Birth Center formed and began working with PeaceHealth, much has been accomplished to secure the long-term future of the Birth Center. Despite and especially because of significant concerns about interim service delivery, we value and look forward to continuing the community/client-provider partnership with PeaceHealth.

Tuesday, June 2, 2009

PeaceHealth announces July 13 groundbreaking and 103% fundraising goal reached

PeaceHealth hosted a news conference this morning. Two important pieces critical to relocating the Birth Center were announced: (1) groundbreaking will occur on July 13 and (2) the fundraising goal of $750,000 has been reached, in fact 103% of the goal has been raised. Fundraising efforts continue, allowing for features cut from the original proposal to be restored. Coverage: The Register-Guard, KEZI and KLCC.

Following topics include:
  • Friends of the Birth Center’s comments at this morning’s news conference
  • June events honoring the Birth Center
  • Coverage last week

Friends' comments at the news conference
I’d like to begin with words of thanks…
In January, the newly formed Friends of the Birth Center contacted PeaceHealth CEO Mel Pyne about the Birth Center’s behind-schedule relocation to RiverBend. Mr. Pyne responded with an invitation to meet.

At this February meeting, he assured us of his personal commitment to continuing PeaceHealth’s birth center-based midwifery model of care. The other PeaceHealth leaders in the room also made assurances of their commitment for relocation.

Impressive strides in fundraising and progress toward selling the current facility were quickly made. At the May dedication of this uniquely beautiful site, PeaceHealth described Friends of the Birth Center as a valued community partner in the sacred purpose of serving women and children through relocating the Birth Center.

While we remain deeply concerned by the interim plan for Birth Center services during construction, we sincerely appreciate Mr. Pyne’s continued accessibility and responsiveness. Without his leadership, we would not be here today.


Now, I’d like to say a few words about the Birth Center…

Among the finest in the nation, the PeaceHealth Birth Center provides affordable, accessible services with phenomenal outcomes in line with national and international standards for excellence in mother-baby care and breastfeeding. Along with being a well-loved and valued part of our community, the Birth Center is ahead of national efforts to better deploy limited healthcare resources.

Unique for providing a continuum of services before, during and after birth, the Birth Center model of care provides need-blind service and an emphasis on client-provider partnerships, education and prevention. Its emphasis on normalcy and healthfulness yields fewer billable procedures than the medical care model. Families, employers and insurers including public programs funded by taxpayers, appreciate lower costs, especially today. Savings continue postpartum through the Birth Center’s 24-hour breastfeeding consultation service and a weekly well-baby drop-in clinic. This upfront investment means fewer visits to the doctor and missed days at work.

The foundation of Birth Center care is its out-of-hospital setting. This critical feature promotes and protects the non-medical space in which women who use it want to give birth and initiate breastfeeding. Because the Birth Center exists within the healthcare delivery system, many women believe they receive the best of both care models. Consumers describe it as an incomparably valuable and necessary option for establishing family.

I’d like to close with a few words about the interim period…

While Friends of the Birth Center acknowledges and genuinely appreciates the commitment PeaceHealth has made towards the new Birth Center facility, we remain concerned about the interim plan. We are concerned because it results in lost accreditations, cuts staff and reduces services while at the same time increasing costs for families. And, it brings women into a setting for birth and breastfeeding that they do not want.

We have been roundly assured this interim period will not serve as a pretext for keeping the Birth Center inside the hospital. PeaceHealth has also assured us staffing, services and accreditations will be restored once construction is complete in 10 months time.


During this period our organizing principles remain (1) preserving the integrity of the Birth Center model of care and (2) ensuring continuity of care for women currently served. Toward these ends, we appreciate PeaceHealth’s invitation of continued partnership toward developing the very best interim circumstances possible.


Ten months from July 2009 puts us at Mother’s Day 2010 – our greatest hope is to join PeaceHealth for a Mother’s Day grand opening of the new Birth Center where we now stand.


Thank you.


June events honoring the Birth Center
Come to the following events to learn about interim services, support the future Birth Center and celebrate / say goodbye to the current site of the PH Nurse Midwifery Birth Center

Consumer Q&A with PeaceHealth
When: Wednesday, June 10 5-7pm
Where: Auditorium of Sacred Heart Med Center University District at 1255 Hilyard St, Eugene
What: Opportunity for consumers to ask questions about services during the construction

Benefit for Nurse Midwifery Birth Center Facebook invite
When: Sunday, June 14, 1pm to Monday, June 15, 2am
Where: Diablo's Downtown Lounge (959 Pearl Street, Eugene)
What: All day benefit including BBQ, silent auction, bingo and karaoke, on into the evening with local bands and fire dancing by the always fabulous Tribe of Eve! Minors welcome til 9pm...
Cost:$5 suggested donation
Help: If you have items to donate for the silent auction, please contact Annie at annie@badmotivator.net

June 21 Birth Center "Farewell" Party Facebook invite
When: Sunday, June 21, 12pm to 6pm
Where:
Current Nurse Midwifery Birth Center (511 E. 12th Avenue, Eugene)
What: Birth Center staff will host an open house to honor all of the families from the beginning of the Birth Center in the 80's to the present day!
Help:
Donations from food providers are welcome and greatly appreciated! Please contact Emily at midwifeemily@gmail.com

Coverage last week:
Women unhappy about hospital’s plans to close nurse midwifery center

Interim birth center plan needed

Gap Ahead in Midwife Birthing Services?